Privacy Policy

1. Introduction

Slithering Solutions respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Physical address/location
• Property details relevant to service delivery

We do not collect unnecessary sensitive personal data.

3. Purpose of Collection

We collect personal information to:

• Respond to enquiries
• Provide wildlife removal services
• Confirm location and access
• Issue invoices
• Maintain basic service records

We do not sell personal information.

4. Storage & Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.

However, no system is completely secure.

5. Disclosure

We may disclose information:

• Where required by law
• To authorised service providers assisting in delivery (e.g., permitted contractors)
• Where necessary for safety or legal compliance

6. Retention

Information is retained only for as long as reasonably necessary for service, compliance, or record-keeping purposes.

7. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion where legally permissible

Requests may be sent to: devon@slitheringsolutions.com